CRM and Contact Centre Integration

09 Jun

Square One Network’s Guide to CRM and Contact Centre Integration

A Customer Relationship Manager System (CRM) system helps you to provide a better service to your customers by allowing you to share information across the entire company. This ensures every…

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29 Apr

Supercharge your Business with Square One Network’s 5G Service

5G is the next generation of mobile connectivity and it is being rolled out across the UK. Faster data throughput and real-time communications will improve UCaaS and allow SME’s to…

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12 Apr

How to Minimise Lost Calls in Your Contact Centre

Missing customer calls is never a good thing as it can mean losing business opportunities, customer loyalty and valuable interactions with your customers.  During peak time, it can be difficult…

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31 Mar

How Square One Network can help you Improve Workplace Productivity

Workplace productivity is key to helping get work done but also keeping your employees on the ball during the work day. We offer many solutions to help your business and…

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10 Mar

Square One Network’s Guide to Winning the Customer Experience Battle

In many ways, we are all customers in different situations and we want our problems to be solved quickly and conveniently. As the shift to the digital-first world was accelerated…

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medical hotline call centre

24 Feb

Benefits of Cloud Telephony for GP Surgeries

Does this sound like you? A medical practice in the South West of England Possibly the Senior Partner or Practice Manager Do you have a long standing agreement with out…

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