Proud finalists of the C2S Business Awards 2024 Customer Excellence category

FIND OUT MORE

The No.1 for fixed and mobile business communications

Square One Network is a customer-led, service-driven business telecoms provider that prides itself on its high contact, personalised service. Based in Bristol since 2010, we have grown into a team of great people, that provide focused solutions for mobile and fixed line telephony services to all industry sectors.

Simplifying Mobiles for Business

Partnering with all four major network providers, Square One offers businesses choice, flexibility and simplicity of invoicing, together with unrivalled customer service and support, all too frequently not offered by the network providers, when dealing with them directly.

Mobile Networks

One Invoice, One Support Contact, One Account Manager

One of the hallmark features that sets Square One apart from its competitors, is our commitment to simplicity and convenience. We streamline the often-complex process of managing multiple mobile networks, by consolidating all services onto one invoice. This not only simplifies financial management but also enhances transparency for our customers.

Unrivalled Customer Support

Our supplier service desk operates from 08:00 to 20:00 Mon-Fri and out of hours engineering support is provided through a duty engineering team at weekends. Square One has dedicated customer service representatives, who are available to engage all elements of the business to support emerging customer needs. This probably explains our 97% customer retention and 98% customer satisfaction ratings.

Full Service Business Telecoms

Whilst remaining mobile-first in our ethos, demand from customers for similarly high levels of personalised support for additional services, has meant that the Square One portfolio has expanded to offer business telephony and internet access to our customers. This portfolio continues to evolve to meet the ever-changing demands and pain points of our customers.

Best Solutions, Best Service, Best Price

In summary, our customers have access to the solutions they need, at the best possible price, while also receiving the best customer service possible.