12 Apr

How to Minimise Lost Calls in Your Contact Centre

Missing customer calls is never a good thing as it can mean losing business opportunities, customer loyalty and valuable interactions with your customers.  During peak time, it can be difficult…

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31 Mar

How Square One Network can help you Improve Workplace Productivity

Workplace productivity is key to helping get work done but also keeping your employees on the ball during the work day. We offer many solutions to help your business and…

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10 Mar

Square One Network’s Guide to Winning the Customer Experience Battle

In many ways, we are all customers in different situations and we want our problems to be solved quickly and conveniently. As the shift to the digital-first world was accelerated…

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medical hotline call centre

24 Feb

Benefits of Cloud Telephony for GP Surgeries

Does this sound like you? A medical practice in the South West of England Possibly the Senior Partner or Practice Manager Do you have a long standing agreement with out…

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13 Dec

Roaming Charges To Come In 2022

With the UK leaving the EU, networks have announced changes to roaming charges. We are delving into what this means for the public. What Are Roaming Charges? Roaming is when…

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30 Nov

8×8 Sales Enablement Accreditation

Recently, all of our Sales and Account Management team went through the 8x8 Sales Enablement accreditation with 8x8 University. Over the course of 9 hours, 8x8 spoke about USP's, Unified…

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