Join the Square One family

The needs of our customers are constantly growing, and so are we! See below for all our available roles.

Get more information on the roles below or send your CV across today. Even if you don’t see a suitable vacancy below, we still want to hear from you. We’ve created brand new roles for people before! Please email [email protected]

Learn more about our culture of employee development, rewards and well-being:

Current Roles

Telemarketer

Full-Time Permanent Role Bradley Stoke, Bristol Office hours are Monday – Friday, 9am – 5:30pm In order to be considered for this role, candidates must:

  • Have experience working within an outbound sales call role in a target driven environment. But we will also consider candidates with inbound experience
  • Be a hardworking, resilient individual with a proven track record
  • Be based within a commutable distance to our Head Office in Bradley Stoke, Bristol

Hello, We’re Square One Network. Square One Network are a market leading telecoms business offering a range of services to business clients across the UK. We are a growing business providing exceptional customer service, allowing us to have an excellent retention rate and continued growth. We work with a wide variety of clients that range from single SME accounts to high-end, international customers with worldwide well-known brand names. It’s an exciting time to join us as we’re offering a fantastic opportunity to work in our forward-thinking business with a talented team possessing a variety of skills. We’re proud of our positive office culture and looking forward to the successful candidate contributing towards it.  

About the Opportunity – Square One Network are looking for a successful Telemarketer to join our growing team, working closely with our field-based sales team. This is a fast-paced, customer focused sales role that requires the successful candidate to work independently to generate appointments with prospective clients for the sales teams. This is a rare opportunity for the successful candidate to join a growing team here at Square One Network, with fantastic career opportunities. A full induction training plan will be put together on our company, our products and to help build and improve on your sales techniques to help you maximise your opportunities with prospective clients.  

Package & Benefits for the successful Telemarketer

  • £18,000 – £23,000 DOE + uncapped OTE (Year 1 – £30k+OTE, Year 2 onwards – £40k+OTE)
  • Monthly uncapped commission on both appointments booked and confirmed sales
  • Weekly incentives for vouchers (cinema/restaurant etc.)
  • Friendly and supportive office environment
  • Full training during induction as well as continuing and consistent training afterwards
  • Genuine career development opportunities within our growing business
  • 22 days holiday plus BHs + 1 extra day each year of service up to 25 days + Extra day off on your birthday
  • Quarterly team events
  • On-site parking available

Key Responsibilities for the successful Telemarketer

The successful candidate for this position will:

  • Be working within a growing new business development team to help generate appointments for our field-based Business Development Managers
  • Work closely with your Business Development Mangers to qualify key information prior to the meeting to help increase your sign-up rate & commission
  • Work closely with other members of your team during training periods to feedback successes and struggles to grow as a team
  • Have a strong work ethic with the ability to thrive under pressure
  • Be a positive individual with the hunger to achieve challenging targets

 

Interested? Apply today by emailing your CV to [email protected].

We look forward to speaking with you and answering any questions you may have regarding both Square One and the position.

Job Type: Full-time Salary: £18,000.00 to £23,000.00 /year

Technical Support Specialist

Package & Benefits for the successful Technical Support Specialist

  • Office hours: full-time, Monday – Friday 9am – 5:30pm
  • £18,000 – £22,000pa DOE
  • 10% performance-based annual bonus
  • 22 days holiday plus BHs + 1 extra day each year of service up to 25 days + Extra day off on your birthday
  • Discounted bus passes
  • Quarterly team events
  • Free parking available
  • Employee of the month recognitions
  • Friendly, supportive & encouraging management team & office environment
  • Full induction training plan with continuing consistent update training
  • Genuine career development opportunities within our growing business
  • Heavy focus on promoting from within

 

Hello, we’re Square One

Square One is a leading Bristol-based B2B communications company; our primary focus is to provide tailored telecommunication solutions, along with honest, reliable and friendly service, to our customers across the UK. Our customers and employees are at the heart of everything we do.

Square One was founded in 2010, and has experienced considerable growth, that has enabled us an opportunity to expand our Customer Service Delivery team. It’s an exciting time to join us and we’re proud of our positive office culture and looking forward to the successful candidate contributing further towards this.

About the Role of Technical Support

This is a varied and fast-paced role, acting as the main point of contact for all incoming queries via phone / email. You will be involved in troubleshooting several technologies – including mobile, fixed line, hardware and software. This is an excellent career move for someone with strong technical skills to grow and develop within our growing business. This is mainly an office-based role with the opportunity to visit & assist existing customers as and when needed. The successful candidate will also share out-of-hours cover responsibility with the rest of the team on a rota’d basis.

Responsibilities of the successful Technical Support

  • Managing and supporting customers and with a range of products including mobile, fixed and data services
  • Excellent customer service skills; you will deal with a range of queries from billing to technical queries in an efficient manner
  • Responding to e-mail and telephone queries within an agreed Service Level Agreement
  • Updating our CRM systems and becoming an expert on using our supplier’s portals
  • First line technical support
  • Updating internal systems
  • In-life changes including adding and removing bars and bundles
  • Sending out contracts
  • Raising faults
  • Raising billing queries
  • Placing orders for hardware

 

Your Profile

The Successful Technical Support candidate will have:

  • A genuine passion for delivering exceptional customer service & building relationships
  • Good understanding and working knowledge of IT and/or Telecoms
  • Excellent written, oral and interpersonal skills; be an effective communicator across all levels of the organisation
  • Good problem-solving skills
  • Ability to work on own initiative and as part of a team
  • Prioritisation and time management skills, as well as a great eye for detail. You must also be able to work with a high degree of accuracy
  • Experience in using Office tools (e.g. Excel)

 

Interested? Apply today by emailing your CV to [email protected]