Why Square One Network?

Because business telecoms should start from understanding – not selling.

At Square One Network, everything we do begins at square one: understanding your business, your challenges, and what success actually looks like for you.

We’re an award winning Bristol-based business telecoms specialist, supporting organisations from Swansea to Swindon, and Gloucester to Glastonbury, with a simple goal:

To deliver telecoms solutions we’re genuinely proud to put our name to.

Meet Square One Network

 

This short video explains:

  • Who we are
  • What are goals are
  • Why businesses and IT partners choose us
  • How we do things differently from national providers

We don’t try to be the biggest provider – just the best at what we do.

About the Square One Team

 

This short video explains:

  • How our people are key
  • How we deliver a personable service
  • How we need the right people to do that
  • How our people work together and buy into our culture

We all all in the same boat and on the same journey together

We provide support when our customers need it

Our service desk operates 08:00 to 20:00 Mon-Fri and is on call at weekends as standard.

Access to service desk is available via telephone, email and online. Dedicated personnel are available through phone and email.

Out of hours engineering support is provided through a duty engineering team at weekends.

Dedicated account management: Square One Network has dedicated customer service representatives who are available to engage all elements of the business to support emerging customer needs.

Support Hours

Real people. Real responsibility

When you work with Square One Network:

You have a named account manager

You speak to UK-based engineers and support teams

You’re not passed between departments

You’re not treated like a ticket number

We take personal responsibility for the services we deliver – and we don’t hide behind processes when something needs fixing.

We provide customers with a personable service

Proactive – informing, advising and alerting customers

Supportive – extended support hours as standard, personal proactive account management

We listen and act on what you tell us

We offer independence and choice of services and solutions

 

Partners

Contact us for more information

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