Responsive, Reliable, Friendly Service
Throughout our long careers in the telecoms sector, we were consistently disappointed with the experiences UK companies were having with their communications providers. Whether it’s mis-billing, signal black spots or time spent on hold with call centres, it was clear to us that companies weren’t always getting the service that they needed or were paying for.
We also understand that every moment a business is unable to communicate, be it from lack of signal or time spent dealing with the network provider, it is losing the chance to make money. That’s not good for the customer and, ultimately, it’s not good for us.
This is why we strive to provide the best customer service in the industry.
Many telecoms resellers find themselves shackled by one or more of the big networks. For the sake of our customers and our business, we don’t want that. We understand the importance of flexibility – that a single network or provider may not provide the best service across your entire business.
At Square One, we can work with whichever networks and suppliers we want, and we wouldn’t have it any other way. It keeps us agile and effective and allows us to provide our customers with the services and plans that suit their business needs. Put simply, we aim to be a one-stop shop, capable of adapting to all your communications needs.
We’ll be honest – our quote might not always be the lowest you’ll receive. We don’t want to run, nor win, a race to the bottom. Instead, we’d rather offer you something you can’t put a price on – a high level of expertise, a varied and adaptable offering, and the most dedicated, pro-active customer support team in the business.