Flexible business telephony solutions that place you in control

A choice of onsite, hybrid and cloud telephony

Here at Square One, we understand that effective communication is the backbone of any successful business. That’s why we offer a comprehensive range of business telephony solutions tailored to suit the diverse needs of modern businesses.

Whether you are considering an onsite, hybrid or cloud-based telephony platform, you are in safe hands with the team at Square One. We pride ourselves on being independent providers of telephony solutions, offering you the freedom to choose from a hand-picked range of industry-leading vendor solutions.

We won’t try and sell you endless features you won’t use. Our expertise lies in designing and delivering bespoke business telephony solutions tailored to meet the unique needs of your organisation. We work closely with our customers to understand their business and help them overcome any pain points they are experiencing with their telephony.

Our Business Telephony Solutions

Onsite Telephony Solutions: Our onsite telephony solutions provide you with complete control over your communication infrastructure. With robust hardware and software components installed directly at your premises, you can enjoy seamless communication out of the box, providing you with complete control over your communication infrastructure.

Hybrid Telephony Solutions: Embrace the best of both worlds with our hybrid telephony solutions. Combine the reliability and security of onsite systems with the flexibility and scalability of our cloud-based services. Enjoy the convenience of accessing your communication tools from anywhere while maintaining data sovereignty.

Cloud Telephony Solutions: Experience the future of communication with our cloud telephony solutions. Say goodbye to cumbersome hardware and maintenance costs, and hello to effortless scalability and accessibility. Our cloud-based solutions offer unparalleled flexibility, allowing you to adapt to changing business needs seamlessly. They come with very little upfront expenditure, allowing you to spread the cost of ownership over time.

Our Approach

Mobile first: It may sound odd when talking about Business Telephony to say we have a mobile first approach, but we are used to dealing with customers who have a very personal connection with their mobile requirements. This means that we are geared up to provide a much higher level of service than many fixed line only providers, many who might only talk to you, when your contract is coming to an end.

Independence: Unlike many other providers, we are not tied to a single vendor. Instead, we have partnerships with a select range of industry-leading vendors, giving you access to a diverse range of telephony solutions. This independence allows us to recommend and implement the best solution for your specific requirements, rather than pushing a one-size-fits-all approach.

Customisation: We understand that every business is different, which is why we take a customised approach to designing your telephony solution. Whether you’re a small start-up or a larger enterprise, we work closely with you to understand your needs and objectives, ensuring that the solution we deliver is tailored to your unique requirements.

Flexibility: With access to a wide range of vendors and technologies, we offer unparalleled flexibility in designing your telephony solution. Whether you’re looking for a traditional onsite system, a cloud-based solution, or something in between, we have the expertise to deliver a solution that meets your needs now and in the future.

Our Industry Leading Telephony Partners

Business Telephony Partners

Advanced Business Telephony Features

Whilst we avoid selling unnecessary features, we do offer a ton of them if they are needed, allowing us to overcome any number of business issues and pain points. They include:

A choice of desk phones, mobile apps and PC softphones
Mobile and remote working solutions
Voice messaging with voicemail to email facility – for when your team are on the go
Advanced hunt groups to direct inbound calls to the right teams
Unlimited levels of auto-attendant to guide callers to specific departments
Answer, hang up, transfer or place a call on hold with the touch of a button and know who is calling before you answer
Audio conferencing to improve team communications and productivity
Call logging, reporting and in-depth call analytics
Omnichannel contact centre solutions and wallboards
Fixed and mobile call recording solutions
Microsoft Teams integration
Full integration with CRMs
Flexible number portability – retain your office numbers

Case Study: Town & Country Heating & Plumbing

“The team at Square One are quick to respond and deliver a far more personalised service.”Nathan Loveridge, Managing Director Town & Country Heating & Plumbing

Find out how Square One overcame telecommunications challenges for Town & Country Heating & Plumbing, streamlining their communications and improving operational efficiency.

Why Choose Square One

Expertise: With years of experience in the telecommunications industry, we have the expertise to design, implement and support telephony solutions tailored to your specific requirements.

Reliability: Our solutions are built using industry-leading technologies to ensure maximum uptime and reliability, keeping your business running smoothly.

Scalability: Whether you’re a small start-up or a larger enterprise, our telephony solutions can scale with your business, allowing you to add or remove users and features as needed.

Security: We understand the importance of keeping your data safe and secure. That’s why we implement robust security measures to protect your communication infrastructure from threats.

Support: Our dedicated support team is available round-the-clock to assist you with any issues or questions you may have, ensuring a seamless communication experience.

Get in Touch

Ready to elevate your communication game? Contact us today to learn more about our telephony solutions and how they can benefit your business. Whether you’re interested in onsite, hybrid, or cloud-based telephony, we’re here to help you find the perfect solution for your needs.