24 September 2025
Artificial Intelligence (AI) has moved from buzzword to business utility. In telephony and collaboration, AI now handles the admin you used to do after every call – notes, summaries, actions – so teams can stay present with customers.
This is a real game changer, particularly for small businesses who would have considered such features prohibitively expensive in the past or only available on enterprise solutions.
To help businesses understand the potential benefits of AI in telephony, we have put together a free guide to The Impact of AI on Business Telephony.
The guide covers:
- What “AI for Telephony” actually means (in plain English)]
- Why AI for Telephony is important for small businesses right now
- The AI Solutions offered by our Webex for Gamma service
- Core AI capabilities businesses can use from day one
- The business benefits of intelligent call recording solutions
- Other AI collaboration wins for small teams
- 90 day outcomes you can measure
This latest guide includes an Implementation Checklist, some Call Recording Policy building blocks and Frequently Asked Questions, together with how Square One can help businesses with an AI roll out.
Why Webex for Gamma?
The Square One Network AI for Business Telephony solution, Webex for Gamma, brings calling, video, messaging and file-sharing into one app, backed by Gamma’s UK voice network. It’s flexible as you grow, integrates with popular CRMs and service tools, and keeps rolling out new AI features – so is a future proof solution.
Local help from Square One
We deploy, support and optimise Webex for Gamma for businesses across Bristol, Bath, South Wales, Cheltenham and Gloucester – from mapping call flows and setting recording policies to training your team and plugging summaries into your CRM.
Grab the guide & see it live
Ready to cut admin and speed up follow-ups?
Download your free guide
👉 Book a Webex for Gamma demo – we’ll show live transcription, AI summaries, call recording (with pause/resume), and how to push actions straight into your CRM.
