22 May 2024
During the recent conversation that Square One MD Dave Allen had with our Pragma account manager Mat Hillman about Ericsson-LG, Dave described how he had seen an old LG feature phone in a hotel and taken a picture of it, as he had sold the telephone to the hotel many years ago.
Dave remarked that it was great to see the LG handset had stood the test of time and asked Matt how Ericsson-LG could support the hotel environment today. The video above shows Matt providing the answer.
As well as possibly still being able to support the LG handset, Matt describes how the Ericsson-LG range offers hospitality buyers the option of a capital payment and ownership option if needed. Matt explained how the Ericsson-LG solutions can overcome potential wiring issues that hotel may face, if they are a listed building for example, if they were to try and adopt a cloud-based telephony solution.
Square One is well positioned now to satisfy the telephony needs of any hotel with support for analogue guest room telephones. We can provide integrations to hotel front of house systems, which can help with faster processing of key activities such as guest check-in and room status which can improve guest satisfaction and reduce costs.
We have the ability to produce proactive reports and chase up missed calls, leading to an increase in business. We can make it possible to manage multiple hotels on a single platform and provide mobile applications on a smartphone, reducing the need for unnecessary travel and expensive call charges.
All of this can increase efficiency, improve the guest experience and reduce costs.
You can watch the whole interview here.
For more information about our hotel telephony solutions, please get in touch.
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